Flash Seats Moblie App

Beginning with the 2015-16 athletics season, to comply with Payment Card Industry (P.C.I) policies and standards, the University of Utah will ONLY ACCEPT MOBILE ID’S AS A FORM OF ENTRY. This means in order to use Flash Seats fans must download the Flash Seats Mobile App to enter any event with a Flash Seats tickets.

To access your tickets using the Flash Seat mobile app use the following steps:

  1. Click the following links for Iphone or Android to download the app or search “Flash Seats” in the iphone app store or Android market

  2. Download the Flash Seat app to your mobile device

  3. Login into the app using your Flash Seats Login and Password. For login/password help go to utes.flashseats.com or call the ticket office at 801-581-8849.

  4. After logging in, your tickets will display in the Flash Seats app under Mobile ID

Connectivity at the stadium is a challenge, we recommend downloading the app prior to arriving at the stadium on game day.

If you selected Flash Seats as your delivery method when you purchased your tickets and you would like to convert your tickets to printed ticket, please contact the ticket office at 801-581-8849.  Your Flash Seat ticket may be convert to an E-ticket format that can be emailed to you and printed at home. Or Fans my come to the Rice-Eccles Stadium ticket office prior to game or event day and receive a traditional printed ticket.

About Flash Seats

 

 

With our ID-based, Digital Ticketing Service, you’ll get in fast!

  • It’s fast

  • It’s easy

Getting In

Flash Seats eliminates the hassle of paper tickets! Instead of a paper ticket, you can choose to scan your Mobile ID from your mobile device as your method of getting in to the arena. Your your mobile device will be scanned by a Guest Services representative using a hand-held device. You will receive a seat locator identifying your seats. It’s really fast.

 

Transfer in a Flash!

Want to invite someone to the event? Transfer seats to anyone with Internet access (corporate guests, friends) – at anytime – via email.

Learn More Contact Flash Seats

Transferring with Flash Seats

The Flash Seats® “Transfer” feature enables fans to electronically send tickets to other friends or family members. Click this video to learn more on how to transfer seats to other individuals or groups if you can’t attend a game. Click below to login to your Flash Seats account and transfer your tickets.

Login

Attending a game

Flash Seats® is unique in that venue entry is paperless and requires a form of Digital Ticket ID. The University of Utah can ONLY accept the Flash Seats Mobile App as a form of digital ticket at the gate. To use Flash Seats, fans must use the Flash Seats Mobile App from a smartphone to enter an event.  Click the following links for Iphone or Android to download the app or search “Flash Seats” in the iphone app store or Android market

Frequently Asked Questions

  • Q. What is Flash Seats?

    Flash Seats is an ID-based, digital ticketing system that allows you to enter an event with any form of convenient digital ID, such as Mobile ID through the Flash Seats mobile app. This concept, similar to the e-ticket in the airline industry, allows you to manage your tickets via the Internet. It also gives you the ability to sell, buy and transfer seats through a marketplace endorsed by University of Utah Utes.

  • Q. How do I become a Flash Seats account holder?

    Simply go to the Flash Seats web page at www.flashseats.com and click Register at the top of the page. You will be asked to enter some basic account information, followed by your credit card or driver's license information. YOU WILL NOT BE CHARGED. Your credit card/driver's license information is simply a unique identifier. After completing the account information, you may buy, sell or manage any seats in your account. You can also register using the Flash Seats mobile app. The Flash Seats mobile app is compatible with iOS 6.1 or later for iPhone and iPod Touch and with Android 2.3.3 or later for the Android devices.

  • Q. Why is digital ticketing better?

    This new technology allows you to: Sell any unused seats that are eligible for resale in a safe, online marketplace backed by University of Utah Utes, efficiently manage your seat inventory, transfer tickets with ease to anyone with access to the Internet, anytime or anywhere, even at the last minute and eliminate lost and stolen ticket issues

  • Q. How can I be sure my credit card will not be charged?

    Your credit card WILL NOT BE CHARGED unless you are purchasing tickets on Flash Seats. It is only used to identify you as the owner of tickets when you enter events.

  • Q. How do I get into the arena?

    Flash Seats eliminates paper tickets! With Flash Seats, you can enter with the Flash Seats mobile app on your phone as your method of getting in to the arena. Your mobile device will be scanned by a Guest Services Representative using a handheld device. You will receive a Seat Locator identifying your seats. It's really fast! Remember that the Seat Locator is not a ticket and only shows the location of your seats in the arena. Once you receive your Seat Locator, you cannot walk away from the gate; a Seat Locator cannot be used for re-entry into the arena.

  • Q. Where can I enter the arena using Flash Seats?

    You can enter at any of the main gates.

  • Q. How can I be sure my tickets are good?

    Flash Seats is the University of Utah Utes Official Ticket Marketplace. If seats are listed in your Flash Seats account and you have at least one form of valid ID associated with your account, such as a credit card or a Mobile ID through the Flash Seats mobile app on your phone, you have everything you need to go to the game. On game day, just scan or swipe your ID at the gate and then enter the arena. With ID-based ticketing, you never have to worry about lost, stolen, or counterfeit tickets.

  • Q. What if my guests arrive at different times?

    Most people find it best to TRANSFER the seats to their guests prior to the event. This way your guests will be able to enter whenever they arrive using their own ID.

  • Q. If my access is digital, how will the usher know where to seat me?

    Once you arrive at the gate and scan your Mobile ID, a Seat Locator will be printed with your seat location on it. Just take the Seat Locator to the ushers and they will be able to seat you accordingly. Remember that the Seat Locator is not a ticket and only shows the location of your seats in the arena. Once you receive your Seat Locator, you cannot walk away from the gate; a Seat Locator cannot be used for re-entry.

  • Q. Does each person need their own ID?

    No, each person does not have to have their own ID. You can scan in your entire party with a single scan of the moblie app associated with the account. The Guest Services Representative will ask how many people are with you when you swipe or scan your card. If you have guests that will arrive separately from you, you can transfer them each a ticket. This allows them to create their own Flash Seats account and enter with their own ID when they arrive.

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