Know Before U Go | Dumke Family Softball Stadium
Utah Athletics uses mobile-only ticketing and parking for all home events. Fans will use their smartphones to access tickets and parking passes—no printed versions needed. This process enhances security, simplifies entry, and offers the most convenient way to access Utah’s venues.
You’ll find everything you need to get started, including step-by-step instructions for adding your tickets and parking passes to your phone’s wallet, how to transfer tickets to friends or family using text message, answers to common questions, and tips to make your game day experience easier.
Pro Tip:
Once your tickets are delivered, add them to your Apple Wallet or Google Pay right away. If game times shift, your digital ticket will automatically update. You may also receive helpful notifications from your phone reminding you when it is time to head to the gate.
Please note: All tickets must be loaded into a mobile wallet in order to enter a Utah Athletics event or game. Screenshots or PDFs will not be accepted at the gate.
One of the best things about mobile ticketing is peace of mind. If you have your phone, you have your tickets. Once added to your wallet, they will stay there until you remove them.
If you did not save them or cannot find your email, log in to your Utah360 app or visit https://utahutes.evenue.net/signin. There, you can add your tickets and parking passes to your wallet, transfer them to others via text message, or post unused tickets on SeatGeek.
Students are allowed free entry for themselves and 3 guests. Students must use their Digital MUSS Access Pass to enter all softball games. If you do not have your MUSS Access Pass, please call or text 801-581-8849 or email ticket.office@huntsman.utah.edu with your uID.
On game days, rides on UTA buses, TRAX, and FrontRunner trains are free with a valid Utah Softball ticket. For more information, please visit UTA.com.
Dumke Family Softball Stadium has implemented cashless transactions at all concession stands to reduce touchpoints and increase concession sales efficiency. All sales will be completed using credit cards or Apple Pay and Google Wallet mobile payment apps.
Stadium gates open one hour before the first pitch. To speed up entry into the Dumke Family Softball Stadium, fans are encouraged to arrive early and review the most efficient route from their parking lot or the Trax station.
In line with the University of Utah’s commitment to providing a safe atmosphere for spectators, student-athletes, coaches, and visitors within the Dumke Family Softball Stadium, walk-through detector technology will be implemented at all entry doors beginning this season. Please follow the instructions of the security staff at each entry door.
A clear bag policy will be implemented. Only clear bags will be allowed to enter the stadium, and no outside food or drink will be allowed into the ballpark. No animals are allowed on the grounds unless they are designated service animals.
The following items are prohibited at Dumke Family Softball Stadium:
The following behaviors are prohibited at Dumke Family Softball Stadium:
Only clear bags up to 12″x 18″ will be allowed inside the stadium. No bags, purses, or duffels may be brought into the Dumke Family Softball Stadium except for small clutch bags no larger than 6.5” x 4.5”.
The safety of student-athletes and spectators is a top priority for all Utah Athletics home events. We ask all fans to extend a sincere “Welcome to Utah” to all by being respectful and responsible when attending our events, helping create a home-field advantage for our teams in a way that also shows class and sportsmanship toward visiting teams. The FanUP initiative exists to define the expected fan behavior at our home venues and is centered around:
Profanity, public intoxication, rude and disrespectful behavior, racial and derogatory comments, or verbal attacks directed at individuals or groups will not be tolerated. Anyone who engages in unlawful, unsafe, or inappropriate conduct will be removed from the premises, and we encourage all fans to help us identify and call out such behavior. Please read President Taylor Randall and Athletics Director Mark Harlan’s “Welcome to Utah” letter to fans.
To learn more about FanUP, please visit: fanup.utah.edu.
As the “Team Behind Our Teams,” the Crimson Club provides scholarships and financial resources to help student-athletes excel academically and athletically. The Crimson Club Athletic Fund raised the money to build the University’s new football facility, which opened in August of 2013. And it provides scholarships and equipment to our football team. Crimson Club Athletic Fund members get priority seating at away football games and bowl games, access to single-game pre-sales, invitations to coaches’ luncheons, and access to the team. Click below to learn more about your benefits or to donate now.
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