Know Before U Go | Jon M. Huntsman Center
Utah Athletics uses mobile-only ticketing and parking for all home events. Fans will use their smartphones to access tickets and parking passes—no printed versions needed. This process enhances security, simplifies entry, and offers the most convenient way to access Utah’s venues.
You’ll find everything you need to get started, including step-by-step instructions for adding your tickets and parking passes to your phone’s wallet, how to transfer tickets to friends or family using text message, answers to common questions, and tips to make your game day experience easier.
Pro Tip:
Once your tickets are delivered, add them to your Apple Wallet or Google Pay right away. If game times shift, your digital ticket will automatically update. You may also receive helpful notifications from your phone reminding you when it is time to head to the gate.
Please note: All tickets must be loaded into a mobile wallet in order to enter a Utah Athletics event or game. Screenshots or PDFs will not be accepted at the gate.
One of the best things about mobile ticketing is peace of mind. If you have your phone, you have your tickets. Once added to your wallet, they will stay there until you remove them.
If you did not save them or cannot find your email, log in to your Utah360 app or visit https://utahutes.evenue.net/signin. There, you can add your tickets and parking passes to your wallet, transfer them to others via text message, or post unused tickets on SeatGeek.
On game days, rides on UTA buses, TRAX, and FrontRunner trains are free with a valid Utah Basketball or Gymnastics ticket. For more information, please visit UTA.com.
Utah men’s basketball fans can take the Runnin’ Ute Express Shuttle for FREE for the 2025-26 season.
This shuttle will deliver fans from three locations:
• Guardsman Way Tailgate Lot
• Broadcast Center Lot on Wasatch Drive
• Merrill Engineer Lot on Central Campus Drive
Fans can view the parking map, including Runnin’ Ute Express service routes, here.
Shuttle service will begin from each lot 60 minutes before each scheduled tip-off and will run continuously, as demand warrants, until 45 minutes after the game’s conclusion.
Try our new grab-and-go concession stands in the Huntsman Center, located between portals 5-6, 10-11, and 17-18. Featuring AI and computer vision technology, these stands make checkout fast and seamless. Simply grab your snacks, place them on the scanning tray, pay with your credit card, and go!
Enjoy classic concession items like chips, candy, and popcorn, plus new options not available at the main stands, including milk, juice, energy drinks, beef jerky, crackers, and nuts. To see a map of the grab-and-go locations, click HERE.
To see a .PDF of the parking map, click here.
Stadium gates open one hour before tip-off or the first vault. To speed up the process of entry into the Jon M. Huntsman Center, fans are encouraged to arrive early, review the most efficient route from their parking lot or the Trax station, and determine the most appropriate stadium door for entry.
In line with the University of Utah’s commitment to providing a safe atmosphere for spectators, student-athletes, coaches, and visitors within the Huntsman Center, walk-through detector technology will be implemented at doors 1, 2, and 3 this season. Please follow the instructions of the security staff at each entry door. If you have any questions on venue policies, please click here to be redirected to the Huntsman Center Venue Policies page.
The Jon M. Huntsman Center operates on a clear-bag policy Only clear bags up to 12″x 18″ will be allowed inside the stadium. No bags, purses, or duffels may be brought into the Huntsman Center except for small clutch bags no larger than 6.5” x 4.5”.
All ADA seating is provided on a first-come, first-served basis. For additional information on ADA seating, please contact our University Ticket Office at 801-581-8849. There are designated ADA stalls in every parking lot on the University of Utah Campus. For more information on ADA services at the Jon M. Huntsman Center, visit the stadium website here. During Utah Athletic home events at the Jon M. Huntsman Center, guests with disabilities can park in any lot with a current ADA placard on a first-come, first-served basis at no cost. Guests with current ADA placards will need to park in the designated ADA stalls as all other stalls are reserved for Crimson Club donors. Once all ADA stalls are filled, parking staff will direct guests needing ADA parking to alternative areas/parking lots.
In addition to the designated ADA stalls in each parking lot, there will be extra stalls reserved for ADA/Special Guests in Lot 14 (Turpin Building) on a first-come, first-served basis at no cost. Guests will need to be able to get to the arena from this lot independently. Guests with current ADA placards can also park in General Admission parking lots and utilize the Men’s Basketball Runnin’ Utes Express and the Gymnastics Red Rock’s Express located near those lots. ADA loading and unloading will be allowed upon request. There is a drop off area available for all guests located on the on the east side of the Huntsman Center at 1850 E. These loading and unloading areas will have appropriate signage.
The safety of student-athletes and spectators is a top priority for all Utah Athletics home events. We ask all fans to extend a sincere “Welcome to Utah” to all by being respectful and responsible when attending our events, helping create a home-field advantage for our teams in a way that also shows class and sportsmanship toward visiting teams. The FanUP initiative exists to define the expected fan behavior at our home venues and is centered around:
Profanity, public intoxication, rude and disrespectful behavior, racial and derogatory comments, or verbal attacks directed at individuals or groups will not be tolerated. Anyone who engages in unlawful, unsafe, or inappropriate conduct will be removed from the premises, and we encourage all fans to help us identify and call out such behavior. Please read President Taylor Randall and Athletics Director Mark Harlan’s “Welcome to Utah” letter to fans.
To learn more about FanUP, please visit: fanup.utah.edu.
As the “Team Behind Our Teams,” the Crimson Club provides scholarships and financial resources to help student-athletes excel academically and athletically. The Crimson Club Athletic Fund raised the money to build the University’s new football facility, which opened in August of 2013. And it provides scholarships and equipment to our football team. Crimson Club Athletic Fund members get priority seating at away football games and bowl games, access to single-game pre-sales, invitations to coaches’ luncheons, and access to the team. Click below to learn more about your benefits or to donate now.
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